inovit warranty

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Inovit Australia Limited Warranty

INOVIT offers a lifetime warranty on the structure of its products, and 12 months
warranty on the finish. If any INOVIT product becomes structurally deficient due to
a manufacturing defect, INOVIT will replace or repair the wheel at its own expense.
If any product’s finish becomes deficient through a fault of the original finish, upon
inspection, INOVIT will replace or repair the wheel at its own expense. If acid based or
abrasive cleaners have been used on the product, this will VOID any warranty offered.
INOVIT recommends using only mild soapy water to clean its products – regular
cleaning reduces the risk of abrasive build-ups of brake-dust and other compounds
which are naturally abrasive.

INOVIT insists that inspections of its goods are thoroughly carried out prior to
mounting tires or attempting to fit to the vehicle. Any claims after having had tires
fitted to the wheel will not be accepted. Once the distributor accepts delivery of the
products, only the finish and the structure are covered by this warranty.
INOVIT does not offer any road hazard warranty. Any damages caused by debris on
the road, pot-holes and such things will not be covered by this warranty.
INOVIT will not be liable for any shipping/transit costs to or from the customer to it’s
own premises and does not cover any consequential damages. This warranty covers
the INOVIT product only and is limited to replacement or repair of the product.
All warranty claims must be returned to the INOVIT warehouse that it was purchased
from for inspection. The claim must be returned by the distributor who purchased
the items from INOVIT with a copy of the original invoice. INOVIT will not deal
directly with customers of distributors or consumers. The distributor who is returning
the wheels MUST obtain a returns number from a member of staff at the INOVIT
warehouse before returning the products. INOVIT will not accept any unauthorised
shipments and they will be refused upon presentation.
Upon completion of inspection, if there is found to be a manufacturing fault which
led to the claim being made, INOVIT will notify the returning party and issue a credit
note for the cost of the wheel, and the cost of the wheel only.

Stock Returns

Stock orders returned within 7 days of the original purchase/stocking date will be
accepted after inspection of the goods without charge. If they are returned for credit
after 7 days and before 6 months has elapsed from the original purchase/stocking
date, there will be a re-stocking fee of 25% charged on the returned goods after
inspection and the customer bears the cost of transportation to or from INOVIT. We
do not accept stock returns after 6 months has passed from the original purchase/
stocking date.

Display Wheels Return

If display wheels are provided to a distributor, it is the responsibility of that distributor
to maintain the care of the wheel for the duration of its display, all the way through
until the return of the wheel. The wheel must be in exactly the same condition as
it was supplied; otherwise the distributor accepts the full purchase liability of the
product.

IMPORTANT: If returned products are found ineligible for warranty coverage, the product will be returned to the sender, without repair or replacement, at the sender’s expense.